Support - Employee (m/f/d) HelpDesk 

for STAR ENGINEERING | Sindelfingen - mobile working is possible | Entry/Graduates (m/f/d), Experienced (m/f/d), Career change

YOU LOVE GOING NEW WAYS? Go with us into the future

Team spirit, concentrated expert power, responsibility and networking: this is what we at STAR use to forge innovative products and services at a new level. Our customers know us as PARTNER IN EXCELLENCE. This means that together we develop ambitious concepts that inspire customers from all industries.

COME ON BOARD

Consulting, developing, testing and manufacturing - that's the STAR ENGINEERING division. Here you will work on fully specialized services that make our customers even better and more efficient.

Location

Sindelfingen - mobile working is possible

Career Level

Entry/Graduates (m/f/d), experienced professionals (m/f/d), career change

Start of work

Immediately or by arrangement

You apply at:

STAR ENGINEERING GmbH
A Company of STAR COOPERATION
Mail: PersonalRecruiting@star-cooperation.com
Phone: +49 7031 6288-286| WhatsApp: 0151 52782407

Your tasks

  • We provide our customers with a wide range of services via ticket, telephone and remote support (last level support) for Windows-based diagnostic devices (hardware and software)
  • No day is like the other: You are available as a competent contact person (m/f/d) for a wide range of issues
  • You are the expert (m/f/d) for finding solutions and correcting errors
  • Whenever you get stuck, you will have a competent team to support you
  • In individual cases, you will also record and analyze anomalies directly in one of our customers workshops (Stuttgart area)
  • You are part of a sustainable solution process and create reports in order to reproduce the anomalies and finally to lead them to the remediation process

Your profile

  • If you are interested in technology and are looking for an entry into the IT and automotive world
  • If you have IT user skills (ideally Windows) and are able to use the current MS Office applications with confidence
  • Ideally, you have experience in IT, support, electrical engineering or as an automotive mechatronics technician (m/f/d)
  • You like to work according to the motto "Problems are there to be solved"
  • You are outgoing and speak fluent English, Spanish or French (ideally in combination with basic German skills)

Benefits

  • Performance-based pay - because your work is worth a lot to us
  • A network that will help you advance at all levels
  • Interdisciplinary teams in which you score with your ideas and skills
  • Varied tasks that are fun every day
  • Flat hierarchies and short decision-making processes - for a lot of creative freedom
 

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